Client Services Manager
4 weeks ago
An exceptional opportunity has arisen for a skilled Client Services Manager to provide high-level support and exceptional customer care within a prestigious Financial Planning practice. This rare chance to work for a high-profile Wealth Management firm offers a great working environment and culture, along with excellent personal development opportunities.
Key Responsibilities:
- Deliver a world-class client experience, ensuring every interaction is seamless and personalized.
- Manage new enquiries and prospects, as well as existing client communications, to build strong relationships and drive business growth.
- Develop and maintain a deep understanding of our brand, values, and house style to consistently deliver exceptional results.
- Collaborate with the team to ensure seamless onboarding of new clients, maintaining existing client review communications, and attending client events.
- Provide exceptional customer service, responding to queries from clients and within the company to maintain high levels of satisfaction.
- Develop and implement continuous improvement programs to enhance the client experience and drive business success.
Requirements:
- Proven ability to build and maintain strong relationships with clients and internal stakeholders.
- Excellent organizational skills, with a focus on delivering high-quality results in a fast-paced environment.
- Ability to innovate and adapt quickly to changing circumstances, ensuring seamless delivery of exceptional client experiences.
- Strong communication and interpersonal skills, with a focus on building trust and rapport with clients and colleagues.
- Continuous professional development to stay up-to-date with industry trends and best practices.
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Client Services Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Grafton Recruitment Full timeClient Services ManagerAn exceptional opportunity has arisen for a highly skilled Client Services Manager to provide exceptional support and customer care within a prestigious Financial Planning practice.This is a rare chance to work for a high-profile Wealth Management firm with a fantastic working environment and culture, offering excellent personal...
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Client Services Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Grafton Recruitment Full timeClient Services ManagerAn exceptional opportunity has arisen for a highly skilled Client Services Manager to provide exceptional support and customer care within a prestigious Financial Planning practice.This is a rare chance to work for a high-profile Wealth Management firm with a fantastic working environment and culture, offering excellent personal...
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Client Services Manager
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Cheltenham, Gloucestershire, United Kingdom Grafton Recruitment Full timeClient Services ManagerAn exceptional opportunity has arisen for a skilled Client Services Manager to provide high-level support and exceptional customer care within a prestigious Financial Planning practice. This rare chance to work for a high-profile Wealth Management firm offers a great working environment and culture, along with excellent personal...
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Client Services Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Grafton Recruitment Full timeClient Services ManagerAn exceptional opportunity has arisen for a skilled Client Services Manager to provide high-level support and exceptional customer care within a prestigious Financial Planning practice. This rare chance to work for a high-profile Wealth Management firm offers a great working environment and culture, along with excellent personal...
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