Sales and Customer Development Specialist

1 week ago

Gravesend, Kent, United Kingdom Morgan Jones Full time

Job Summary:

We are seeking a highly skilled National Accounts Professional to join our team at Morgan Jones. As a key member of our sales team, you will be responsible for managing daily relationships with key business functions and smaller integral customer accounts.

Key Responsibilities:

  • Customer Relationship Management: Develop and maintain strong relationships with key customers, identifying opportunities to grow sales and improve customer satisfaction.

  • Compliance and Knowledge: Ensure company compliance across key metrics for specific customer accounts and maintain comprehensive knowledge of the relevant customer's supply chain functions and product data.

  • Sales Growth and Forecasting: Support and deliver projected product sales, volume growth, and promotional activities, while driving accuracy in monthly sales forecasts and year-end re-forecasts.

  • Operational Efficiency and Order Fulfillment: Take responsibility for order fulfillment, ensuring accurate and timely information delivery, and work closely with customer supply chain departments to align operations.

  • Performance Reviews and Reporting: Conduct periodic performance reviews, customer scorecard reviews, and quarterly internal performance reviews, while maintaining and updating annual account plans and internal systems.

Requirements:

  • Must drive and have own transport

  • Must be willing to occasionally travel to offsite locations

  • At least 1 years' worth of experience in a similar role would be highly useful

  • Experience working with retailers is essential for this role

  • Experience working in a manufacturing environment essential to the role

  • Strong commercial understanding and excellent analytical skills are essential

  • Creative and strategic thinking is required for the role

  • Strong negotiation and influencing will be required

  • Advanced knowledge of Microsoft Office, especially Excel are highly desirable for this role

  • Ideally will have experience in accounting systems

  • The ability to represent the company strongly both internally and externally

Benefits:

  • Hybrid Working: Enjoy a flexible working arrangement, with opportunities to work from home and in the office.

  • Internal Learning and Development: Participate in our comprehensive learning and development program, including essential management skills training.

  • Wagestream: Track your earnings and access up to 50% of your pay instantly, without having to wait for payday.

  • Free On-Site Parking: Enjoy free parking with electric vehicle charging points available.

  • Staff Events: Participate in regular staff events and activities.

  • Subsidised Staff Restaurant: Enjoy heavily subsidised hot and cold meals in the on-site restaurant.

  • Modern Office Facilities: Work in our modern offices equipped with excellent facilities.

  • Supportive Team Environment: Be part of a supportive and collaborative team.

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