Enterprise Account Manager, Amazon Freight EU

16 hours ago

Charing Cross, United Kingdom Amazon TA Full time
About the Role

We are seeking a highly skilled and experienced Enterprise Account Manager to join our Amazon Freight team in EU. As an Enterprise Account Manager, you will be responsible for developing and maintaining strategic relationships with our key customers, driving business growth and ensuring exceptional customer experience.

Key Responsibilities
  • Nurture and grow an existing portfolio of strategic shippers and achieve volume goals with best-in-class service
  • Maintain a high level of engagement from strategic customers and proactively identify the challenges they are facing
  • Build relationships with key stakeholders across the portfolio
  • Be the voice of the customer to guide product development and iterations
  • Identify and lead complex projects or initiatives to solve customer pain points and improve experience
  • Communicate ideas effectively, both verbally and in writing, to all types of audiences
  • Lead by example and coach other team members to ensure success as a team
About the Team

Amazon Freight is a B2B start-up within Amazon Transportation Services in Europe. We use Amazon's transportation technology and network to transport products in bulk across Europe. This is an innovative technology-driven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.

Requirements
  • Bachelor's degree or equivalent
  • Experience using data and metrics to determine and drive improvements
  • Experience in business development, partner development, sales or alliances management
  • Experience in driving end-to-end delivery, and communicating results to senior leadership
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience setting up and managing a sales pipeline
  • Experience with sales CRM tools such as Salesforce or similar software
Preferred Qualifications
  • Experience in online advertising or high-tech products/services
About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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