Senior Manager, Shipper Management, Amazon Shipping
6 days ago
We are seeking an experienced Senior Manager to join our Shipper Management Team at Amazon Shipping. As a key member of our team, you will work closely with our shippers to prospect, scope, and lead the delivery of initiatives aimed at improving shipper experience and enhancing operational synergies with our shippers.
Key Responsibilities- Act as a strategic advocate and influencer, collaborating closely with shippers, cross-functional partner teams, and key stakeholders to drive business growth and improve operational metrics.
- Design and implement new processes and partnerships with the Business, Product, and Operations teams to improve critical operational metrics.
- Develop structural plans and routines to ensure all strategic and tactical initiatives are delivered on schedule and to the expected standards.
You will be part of the core team supporting Amazon Shipping's growth, designing and shaping processes, and engaging with multiple Ops stakeholders to build a shipping service provider that our customers love.
You will have a proactive approach, understanding of operations, solid leadership skills, and the ability to build and leverage relationships across a wide range of stakeholders. As this position involves regular interaction with senior leadership, you need to be comfortable communicating robustly at that level while also working directly with various functional teams and team members at all levels of the organization across the Amazon business.
About the TeamAmazon Shipping offers Amazon's delivery capabilities as a product and service. Our first customers are sellers in the EU, offering to ship their domestic volume using our delivery network.
Basic Qualifications- A degree in a relevant field.
- Relevant experience in the shipping/logistics industry, particularly with shipping service providers or global freight forwarding.
- Relevant experience of communicating and engaging with a wide range of stakeholders, including your peers and leadership.
- Experience establishing repeatable processes and driving automation/standardization initiatives.
- Relevant experience owning end-to-end program strategy and delivery.
- Experience interacting with and presenting to C-suite and senior executives.
- Six Sigma certification or equivalent structured problem-solving training.
- Relevant experience in managing programs or projects.
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