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Administrative Operations Coordinator

2 months ago

Cambridge, Cambridgeshire, United Kingdom Spire Healthcare Full time

Administrative Operations Coordinator | Administration, Support Services | Full Time, 37.5hrs p/week | Permanent Position | Monday - Friday | Excellent Benefits | Competitive Salary based on experience

Spire Healthcare is seeking a dedicated Administrative Operations Coordinator to enhance our established team. This role is essential in delivering a diverse range of administrative support to the Operations Director and related departments.

Key Responsibilities:

Provide extensive administrative assistance to the Operations Director and associated teams, ensuring organization and prioritization of departmental activities. Develop and manage administrative processes to guarantee efficient operations across various areas. Ensure timely submission of necessary data, including monitoring mandatory training, HR tasks, and compliance with audit schedules. Accurately record KPIs and payroll information in line with company policies. Generate reports and spreadsheets for the Operations Director as needed. Assist with administrative tasks related to recruitment and onboarding processes. Manage receipts and invoices linked to the corporate credit card. Support transportation and accommodation arrangements for the team. Monitor incident reports for necessary investigations and collaborate with department heads to ensure resolutions. Track outstanding actions and collaborate with relevant teams to ensure completion. Handle telephone inquiries, addressing issues directly or escalating to appropriate department heads as necessary. Maintain up-to-date and organized staff and patient notice boards. Order uniforms for associated teams as required. Identify and report faults using the designated system. Provide administrative support for specific projects. Assist in monitoring and recording annual leave, sickness, and other absences. Attend meetings, prepare necessary documentation, and produce timely minutes for distribution. Aid the Operations Director in processing and managing orders and invoices. Review and report on staffing schedules, providing current information upon request. Update and maintain relevant folders on shared drives. Document safety meetings and update central data sheets.

Qualifications:

Previous experience in an administrative role. Proven track record in customer service. Proficient in IT and a competent user of MS Office. Strong interpersonal and communication skills. Ability to foster effective working relationships internally and externally. Demonstrated ability to meet and exceed customer expectations, even in challenging situations. Confident telephone communication skills, capable of engaging with a diverse range of customers. Ability to work independently and collaboratively within a team. High attention to detail and a methodical approach to tasks. Innovative and proactive, with the ability to meet tight deadlines. Capable of handling sensitive and confidential information with discretion. Strong time management and organizational skills.

Benefits:

We offer a competitive salary along with a comprehensive benefits package, which includes:

Generous annual leave entitlement. Contributory pension scheme with flexible retirement options. Employee reward platform offering discounts and cashback at numerous retailers. Complimentary wellness screening. Private medical insurance. Life assurance coverage. Cost savings with free onsite parking.