Service Desk Analyst/1st Line Support/Helpdesk Specialist
3 weeks ago
Fusion People is seeking an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst to join our rapidly expanding and award-winning organization.
Key Responsibilities:
- Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to meet Service Level Agreements (SLAs).
- Escalate support cases to 2nd and 3rd line support as necessary.
- Prepare, configure, and maintain new and existing equipment.
- Provide 1st line Helpdesk/Servicedesk support for internal and external customers and infrastructure teams.
Requirements:
- Minimum 12 months experience in a Service Desk Analyst/1st Line Support/Helpdesk Analyst role.
- Excellent customer service and communication skills.
- Good problem-solving and diagnostic skills.
- Experience with Windows 11, Office 365, and ideally Windows Server, Active Directory, and Group Policies.
- Knowledge of network hardware and infrastructure, including routers and switches.
What We Offer:
- A basic salary.
- Free parking.
- Superb benefits.
Working Hours:
Monday to Friday, 9:00-17:00, with an on-call rota.
-
Service Desk Support Specialist
2 days ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join their rapidly expanding and award-winning organisation.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to SLA'sEscalate support...
-
Service Desk Support Specialist
1 day ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join their rapidly expanding and award-winning organisation.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to SLA'sEscalate support...
-
Service Desk Support Specialist
2 weeks ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystJob Summary:Fusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join our rapidly expanding and award-winning organisation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to...
-
Service Desk Support Specialist
2 weeks ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystJob Summary:Fusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join our rapidly expanding and award-winning organisation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to...
-
1st Line Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)We are seeking a skilled Service Desk Analyst with a minimum of 12 months of relevant experience to join a dynamic and award-winning organization. This role offers an exceptional opportunity for career advancement within a...
-
1st Line Technical Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)We are seeking a skilled Service Desk Analyst with a minimum of 12 months of experience to provide exceptional 1st line support in a dynamic and rapidly growing organization. This role offers an excellent opportunity for career...
-
1st Line Technical Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)Fusion People, a leading service and support provider, is seeking an experienced Service Desk Analyst with a minimum of 12 months of relevant experience. This is an exciting opportunity to work in a dynamic office environment within...
-
Service Desk Analyst
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line SupportFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support to join their rapidly expanding and award-winning organisation. As a Service Desk Analyst / 1st Line Support, you will be responsible for resolving incidents, user queries, and diagnosing faults or problems via ticketing systems to SLA's...
-
Service Desk Analyst
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line SupportFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support to join their rapidly expanding and award-winning organisation. As a Service Desk Analyst / 1st Line Support, you will be responsible for resolving incidents, user queries, and diagnosing faults or problems via ticketing systems to SLA's...
-
Service Desk Support Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support OpportunityFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support professional to join their rapidly expanding and award-winning organisation. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to internal and external...
-
Service Desk Support Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support OpportunityFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support professional to join their rapidly expanding and award-winning organisation. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to internal and external...
-
1st Line Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timePosition OverviewWe are seeking a **Service Desk Support Analyst** with a strong background in **1st Line Support** to join our dynamic team. This role offers a competitive salary and the chance to work in a vibrant office environment.The ideal candidate will have a minimum of **12 months experience** in a similar role and possess a proactive attitude. You...
-
Helpdesk Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timePosition OverviewHelpdesk Support Specialist - Competitive Salary - Location: West Yorkshire.A prominent service and support provider is seeking a skilled Helpdesk Support Specialist with at least 12 months of relevant experience and a proactive mindset to become part of a dynamic and award-winning organization. This role offers a fantastic opportunity for...
-
Helpdesk Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Helpdesk Support SpecialistSalary: Up to £28,000 (Dependent on Experience)Fusion People, a leading service and support provider, is seeking an experienced Helpdesk Support Specialist with a minimum of 12 months of relevant experience. This role offers a fantastic opportunity to work in a dynamic office environment within a rapidly...
-
Education Recruitment Specialist
3 days ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeAbout the RoleThis is an exciting opportunity to join a leading Education Recruitment Group, Anna Maher Recruitment, which is highly respected within the education sector. Our team is headed up by industry leading professionals who have established an enviable reputation amongst our clients and candidates, as their agency of choice.We are a well-established...
-
Education Recruitment Specialist
2 days ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeAbout the RoleThis is an exciting opportunity to join a leading Education Recruitment Group, Anna Maher Recruitment, which is highly respected within the education sector. Our team is headed up by industry leading professionals who have established an enviable reputation amongst our clients and candidates, as their agency of choice.We are a well-established...
-
Education Recruitment Specialist
6 days ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeExciting Opportunity in Education RecruitmentThis is an exciting opportunity to join a leading Education Recruitment Group, highly respected within the education sector. Our team is headed up by industry-leading professionals who have established an enviable reputation amongst clients and candidates, making us the agency of choice.About the RoleAs a...
-
Education Recruitment Specialist
6 days ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeExciting Opportunity in Education RecruitmentThis is an exciting opportunity to join a leading Education Recruitment Group, highly respected within the education sector. Our team is headed up by industry-leading professionals who have established an enviable reputation amongst clients and candidates, making us the agency of choice.About the RoleAs a...
-
Education Recruitment Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeExciting Opportunity in Education RecruitmentThis is an exciting opportunity to join a leading Education Recruitment Group, Anna Maher Recruitment, which is highly respected within the education sector. Our team is headed up by an industry-leading team who have established an enviable reputation amongst our clients and candidates, as their agency of...
-
Education Recruitment Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Anna Maher Recruitment Full timeExciting Opportunity in Education RecruitmentThis is an exciting opportunity to join a leading Education Recruitment Group, Anna Maher Recruitment, which is highly respected within the education sector. Our team is headed up by an industry-leading team who have established an enviable reputation amongst our clients and candidates, as their agency of...