Client Billing Specialist
4 weeks ago
As a Client Billing Specialist, you will oversee a designated group of clients, managing all billing-related tasks and ensuring prompt resolution of inquiries. Your role will involve delivering outstanding customer service while fostering strong relationships with clients and third-party intermediaries (TPI's). Key responsibilities include:
- Ensuring precision through thorough bill validations.
- Participating in discussions with TPI's and clients to guarantee satisfaction.
- Actively managing your client portfolio.
- Collaborating with essential stakeholders to promote additional product offerings.
Qualifications Required
To qualify for this position, we are looking for candidates who possess:
- Prior experience as a Client Billing Specialist in a customer service setting.
- Strong organizational and planning capabilities.
- Familiarity with account balancing and reconciliation processes.
- Analytical skills and problem-solving aptitude.
- Proven track record of effective stakeholder engagement.
About SSE Enterprise
The urgency to achieve net-zero emissions is growing for businesses of all scales. The sustainable choices made today can address the evolving needs of customers tomorrow and ensure long-term success. As part of SSE plc, the largest renewable electricity producer in the UK and Ireland, SSE Enterprise stands out as all its renewable energy is derived from SSE's own wind and hydro resources in the UK.
In addition to supplying gas and electricity to businesses throughout the UK, SSE Energy Solutions invests in, develops, and connects localized flexible infrastructure to enhance the long-term performance of energy assets. SSE Energy Solutions collaborates with clients to create financially sound strategies that introduce flexibility and diversity to their energy infrastructure, providing the low-carbon solutions essential for success in the journey towards net-zero.
Employee Benefits
We offer a competitive benefits package that includes:
- 34 days of annual leave (including public holidays)
- Enhanced maternity and paternity leave
- Discounts on healthcare services
- Salary sacrifice car leasing options
- Access to a comprehensive benefits package
As an equal opportunity employer, we promote diversity and are dedicated to fostering an inclusive workplace for all employees. We actively welcome applications from individuals of all backgrounds and are committed to providing reasonable accommodations during the application process and upon joining SSE.
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