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Client Engagement Specialist

2 months ago

Reading, Reading, United Kingdom Prospect Estate Agency Full time

Are you dedicated to fostering meaningful connections? If you excel in a dynamic work environment and are eager to be the primary liaison for a prestigious property agency, we invite you to consider the role of Client Engagement Specialist within our vibrant team.

As a Client Engagement Specialist, you will play a pivotal role in delivering outstanding customer service. Your key responsibilities will encompass:

  • Managing incoming inquiries with professionalism.
  • Coordinating diary schedules efficiently.
  • Arranging property appraisals and viewings with accuracy.
  • Registering potential clients and maintaining our database.
  • Following up with clients on important milestones and anniversaries.

You will need to balance these responsibilities while navigating the demands of a bustling office environment and acquiring comprehensive knowledge of our service areas.

Work Schedule: This is a full-time opportunity.

Qualifications for Client Engagement Specialist:

  • Demonstrated experience in a customer-facing role, preferably within the property sector, with a minimum of three years in the field.
  • Excellent telephone communication skills.
  • A proactive and positive mindset.
  • Ability to perform effectively under pressure.
  • Strong organizational capabilities with a keen eye for detail.

About Us: Who We Are

Prospect Estate Agency is an innovative, privately-owned firm with a longstanding history and extensive local expertise. We are committed to being approachable and professional, focusing on our clients' needs while valuing the well-being of our team members. With a close-knit atmosphere, many of our staff have been with us for over a decade. We aim to simplify the client experience, achieve remarkable outcomes, and uphold our core principles of honesty and integrity.

If you believe you align with the qualities we seek in a Client Engagement Specialist, we encourage you to explore this opportunity to join our dedicated and ambitious team.