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Dental Office Coordinator

2 months ago

Wrexham, Wrexham, United Kingdom Bupa Dental Care Full time

About Bupa Dental Care

We are a leading provider of dental care services, dedicated to delivering high-quality patient experiences. Our team is passionate about making a positive impact on the lives of our patients and communities.

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming experience
  • Manage patient appointments, including booking, rescheduling, and cancellations
  • Process patient payments and handle financial transactions
  • Maintain accurate and up-to-date patient records
  • Coordinate patient care packages and communicate with clinicians as needed
  • Promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, responding to patient inquiries and concerns
  • Support the Practice Manager and clinical team with administrative tasks

Requirements

  • Previous experience in a healthcare or administrative setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in Microsoft Office and other administrative software
  • Previous experience with promoting products and services a plus

What We Offer

We offer a competitive salary and benefits package, including access to our employee assistance program, discounted dental insurance, and opportunities for career growth and development.