Medical Office Coordinator
4 weeks ago
About the Role
We are seeking a highly skilled and organized Medical Receptionist to join our team at Strathmore Medical Practice. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our front desk.
Key Responsibilities
- Provide a warm and welcoming experience for patients and visitors, answering inquiries and addressing concerns in a professional and courteous manner.
- Manage patient records and accounts, maintaining confidentiality and adhering to data protection policies.
- Coordinate appointments, communicate with healthcare professionals, and ensure seamless communication with patients.
- Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve shared goals.
- Adhere to health and safety procedures, maintaining a clean and organized workspace.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and healthcare professionals.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability, with a willingness to learn and take on new challenges.
About Us
Strathmore Medical Practice is a friendly and dynamic team, committed to providing high-quality patient care and exceptional service. We offer a supportive and inclusive work environment, with opportunities for professional growth and development.
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