Retail Operations Manager

6 days ago


Reading, Reading, United Kingdom Lidl Full time

Job Summary: As a Retail Shift Manager at Lidl, you will play a key role in maintaining our high standards and ensuring the smooth operation of our store. You will be responsible for motivating your team, managing store operations, and providing an exceptional customer experience.

Key Responsibilities:

  • Store Operations: Manage store operations in the absence of the Store Manager and Deputy Store Manager, ensuring that all tasks are completed efficiently and effectively.
  • Customer Experience: Provide an exceptional customer experience by ensuring that all customers receive a high level of service and that their needs are met.
  • Team Management: Motivate and develop your team, providing guidance and support to ensure that they are able to perform their roles to the best of their ability.

Benefits:

  • Competitive Pay: Receive a competitive hourly pay rate based on equal opportunity and pay structures.
  • Additional Pay: Earn an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts.
  • Benefits Package: Enjoy a generous benefits package designed to support your well-being and life outside of Lidl, including 30-35 days holiday (pro rata), 10% in-store discount, enhanced family leave, pension scheme, and long service awards.

Requirements:

  • Passion for Retail: Demonstrate a passion for retail and a commitment to delivering exceptional customer service.
  • Leadership Skills: Possess strong leadership skills, with the ability to motivate and develop a team.
  • Operational Skills: Have excellent operational skills, with the ability to manage store operations and ensure that all tasks are completed efficiently and effectively.


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