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Retail Operations Manager

2 months ago

Reading, Reading, United Kingdom Lidl Full time

Job Summary:

Lidl is seeking a highly motivated and experienced Retail Shift Manager to join our team. As a key member of our store operations, you will be responsible for maintaining our high standards and ensuring the smooth running of the shop floor.

Key Responsibilities:

  • Manage store operations in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory, and stock management to ensure efficient shift operations
  • Deliver exceptional customer service and provide a positive shopping experience
  • Develop and implement strategies to improve store performance and customer satisfaction
  • Lead and motivate the store team to achieve sales and customer service targets
  • Collaborate with colleagues to achieve store goals and objectives

Requirements:

  • Proven experience in a retail management role
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer service

Benefits:

  • Competitive hourly pay rate
  • Extra pay for work during bank holidays and night shifts
  • Generous benefits package, including 30-35 days holiday (pro rata), 10% in-store discount, and enhanced family leave
  • Pension scheme and long service awards