Culinary Services Team Supervisor

1 month ago


Tadworth, Surrey, United Kingdom National Trust Full time

Overview

The National Trust is celebrated for its exceptional food and hospitality services. With a network of cafes across England, Wales, and Northern Ireland, we invite you to become part of our team. We are seeking a Culinary Services Team Supervisor to enhance our operations. Benefits: We prioritize your well-being and offer a range of benefits to support your personal and professional life. Please review our comprehensive benefits package below. Working Hours: 37.5 hours per week, across 5 days, including weekends and public holidays. Shifts are scheduled between 7:00 AM and 7:00 PM, ensuring no split shifts. Salary: Competitive annual salary Employment Type: Permanent

Work Environment

Reporting to the Food & Beverage Manager, you will play a vital role in our team. Instead of a traditional application process, you will complete an online assessment to showcase your strengths and suitability for the role. To learn more about the experience of working in our food and beverage team,

Key Responsibilities

As a Team Supervisor, you will provide daily guidance to your team, ensuring they deliver exceptional service to all guests. This dynamic environment requires adaptability and a proactive approach. Your primary focus will be on front-of-house operations, directly engaging with customers and serving food and beverages. A passion for customer service, a positive attitude, and a commitment to excellence are essential. You will also oversee the presentation of displays and ensure food quality meets our standards. Additionally, you may assist the kitchen team with food preparation as needed. Your role will include supervising the onboarding and training of new team members, fostering a culture of outstanding service and memorable experiences. Comprehensive training in food safety and allergens will be provided, along with opportunities for further professional development.

Ideal Candidate

While prior experience is not mandatory, we are eager to hear from individuals who are:
• Friendly and adaptable, with a positive outlook.
• Eager to learn and grow.
• Excellent communicators who prioritize customer satisfaction.
• Knowledgeable about health and safety standards.
• Problem solvers who can effectively lead and support their team.

Our Commitment

The National Trust is dedicated to fostering an inclusive culture where everyone feels valued and represented. We embrace diversity and strive to ensure our teams reflect the communities we serve.


• Comprehensive pension scheme of up to 10% of basic salary


• Complimentary access to National Trust locations for you and your family


• Assistance with rental deposits


• Public transport loan options


• Electric vehicle leasing opportunities


• Employee discounts on various services and products


• Generous holiday allowance, with additional leave options


• Flexible working arrangements where feasible


• Employee support programs


• Free parking at most locations



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