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Culinary Services Team Supervisor
3 months ago
Overview
The National Trust is celebrated for its exceptional food and hospitality offerings. With 185 cafes across England, Wales, and Northern Ireland, we invite you to become part of our team. We are currently seeking a Culinary Services Team Supervisor to join our vibrant team.
As we are situated in a rural area, please consider your transportation options before applying for this position. Benefits: We are committed to supporting you in managing what matters most, whether it’s saving for your future, enjoying discounts on your weekly shopping, or promoting a healthy work-life balance. Please review our benefits package below for more details. Hours: 37.5 hours per week, working 5 days out of 7, including weekends and public holidays. Shifts are staggered between 7:00 AM and 7:00 PM, ensuring no split shifts. Salary: £24,500 per annum Duration: Permanent
Work Environment
Reporting to the Culinary Services Manager, you will be based in a lively environment.
For this role, you will be required to complete our online assessment instead of submitting a CV or online application form. This assessment will help us understand your strengths and provide you with more information about the role.
To learn more about working in our culinary team, please watch our introductory video.
Your Responsibilities
As a Team Supervisor, you will provide daily support to your team, ensuring they consistently deliver excellent service to all café visitors. This is a dynamic and bustling environment, so adaptability is key.
Your primary focus will be front-of-house, directly engaging with customers and serving food and beverages. A passion for working with people, a positive attitude, and a commitment to outstanding service are essential for this role.
With your keen attention to detail, you will ensure that all displays and signage are accurate and that food presentation is appealing. Occasionally, you may assist the kitchen team with food preparation.
You will also oversee the onboarding and training of new team members, fostering a culture of exceptional service and memorable experiences for our guests.
We will provide you with a tailored induction, training in food safety and allergens, and any necessary mentoring to support you in your role. Opportunities for further professional development and training are available if desired.
Candidate Profile
No prior experience is required, but we welcome applicants who are:
• Friendly and adaptable, with a positive approach.
• Eager to learn and grow.
• Excellent communicators who prioritize customer service.
• Knowledgeable about health and safety regulations.
• Problem solvers who can lead and support their team effectively.
Our Commitment
The National Trust embodies the motto 'For everyone, for ever.' We strive to create an inclusive culture where everyone feels they belong. It is vital that our workforce reflects the diversity of the communities we serve. We value and welcome differences, ensuring that everyone is included in our teams.
• Comprehensive pension scheme of up to 10% of basic salary
• Complimentary access to National Trust properties for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• Electric vehicle lease scheme
• Employee discounts on various services including gym memberships and shopping
• Holiday entitlement of up to 32 days based on length of service, plus a holiday purchase scheme, subject to eligibility.
• Flexible working arrangements where possible
• Employee assistance program
• Free parking at most National Trust locations
For more information about the benefits we offer to support you, please refer to our benefits page.
