Administrative Assistant

2 weeks ago


Lincoln, Lincolnshire, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and efficient Administrative Assistant to join our team at Lincolnshire Partnership NHS Foundation Trust. As an Administrative Assistant, you will play a vital role in providing administrative support to our clinical staff and ensuring the smooth operation of our reception area.

Key Responsibilities
  • Provide a welcoming and professional reception service to patients and visitors.
  • Manage incoming and outgoing mail, including the inputting and extraction of performance and information data.
  • Respond to queries and incoming calls in a polite, confidential, and efficient manner.
  • Ensure patient and staff confidentiality is maintained at all times.
  • Manage workload under supervision, seeking advice when required.
  • Perform routine office procedures, including typing of reports, letters, and other documents.
  • Have a thorough working knowledge of electronic systems, including email, SHARON, Clinical systems, and Datix.
  • Update these systems in a timely and accurate manner and in accordance with Trust policy.
  • Be the point of contact for the team in ordering and receipting of goods and services.
  • Prepare and process documentation in respect of the electronic ordering, receipting, and payment of stationery and goods.
  • Maintain healthcare records, including the scanning of documentation within the area of responsibility.
  • Assist with the distribution and collation of information around referrals, waiting lists, and other statistics.
  • Participate in Supervision and appraisal in line with Trust policy.
  • Ensure all work is undertaken in line with Trust and national policy.
Person Specification

Qualifications

  • NVQ 2 or equivalent.
  • GCSE English Grade C or above or Grade 4 or above.
  • Word processing/IT skills.
  • Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management.

Experience

  • Has worked in a busy office environment.

Special Requirements

  • Ability to travel within Lincolnshire if required.


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