Administrative Assistant
2 weeks ago
We are seeking a highly organized and efficient Administrative Assistant to join our team at Lincolnshire Partnership NHS Foundation Trust. As an Administrative Assistant, you will play a vital role in providing administrative support to our clinical staff and ensuring the smooth operation of our reception area.
Key Responsibilities- Provide a welcoming and professional reception service to patients and visitors.
- Manage incoming and outgoing mail, including the inputting and extraction of performance and information data.
- Respond to queries and incoming calls in a polite, confidential, and efficient manner.
- Ensure patient and staff confidentiality is maintained at all times.
- Manage workload under supervision, seeking advice when required.
- Perform routine office procedures, including typing of reports, letters, and other documents.
- Have a thorough working knowledge of electronic systems, including email, SHARON, Clinical systems, and Datix.
- Update these systems in a timely and accurate manner and in accordance with Trust policy.
- Be the point of contact for the team in ordering and receipting of goods and services.
- Prepare and process documentation in respect of the electronic ordering, receipting, and payment of stationery and goods.
- Maintain healthcare records, including the scanning of documentation within the area of responsibility.
- Assist with the distribution and collation of information around referrals, waiting lists, and other statistics.
- Participate in Supervision and appraisal in line with Trust policy.
- Ensure all work is undertaken in line with Trust and national policy.
Qualifications
- NVQ 2 or equivalent.
- GCSE English Grade C or above or Grade 4 or above.
- Word processing/IT skills.
- Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management.
Experience
- Has worked in a busy office environment.
Special Requirements
- Ability to travel within Lincolnshire if required.
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