Residential Support Coordinator

3 weeks ago

Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

Core Values: Care, Respect, Listen, and Integrity

Position Overview

We are seeking a dedicated Housing Assistant to become a vital part of the Income Recovery & Financial Inclusion team for a fixed term of up to 7 months. This role presents an excellent opportunity for individuals aspiring to transition into a career in Housing.

The ideal candidate will provide essential administrative support, enabling team members to focus on their responsibilities outside the office. You will engage positively with both colleagues and clients, demonstrating a genuine commitment to enhancing the quality of life for residents within our housing estates. It is crucial to ensure that the perspectives and priorities of our customers are integrated into all aspects of service delivery.

As site visits may be required, the ability to navigate and access various locations independently is essential.

Key Qualifications:

  • Proven administrative experience with the capability to manage multiple tasks simultaneously.
  • Understanding of social housing functions and familiarity with the third sector, particularly in relation to diverse populations, including those facing social or financial challenges.
  • Strong interpersonal skills, with the ability to collaborate effectively in a team and work independently.
  • Exceptional verbal and written communication abilities.
  • Attention to detail in a dynamic environment, adhering to established procedures and regulations.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Flexibility and willingness to follow managerial directives.
  • Adaptability to evolving work practices.
  • Ability to efficiently manage a varied workload and complete tasks punctually.

About Plymouth Community Homes

As the largest social housing association in the city, we manage over 16,000 properties, providing homes for more than 35,000 individuals. Our goal is to expand our services to offer high-quality, affordable housing options for rent and purchase.

We pride ourselves on our dedicated workforce and our commitment to delivering well-managed and maintained homes.

Employee Benefits:

  • Provision of a company vehicle for business purposes.
  • Comprehensive pension scheme with substantial employer contributions.
  • Access to a fully equipped onsite gym and changing facilities.
  • Opportunity to engage in volunteer work for three days annually through our Make a Difference initiative.
  • Annual leave of 25 days (increasing to 30 days) plus Bank Holidays and holiday trading options.
  • Complimentary Employee Assistance Program, including counseling services.
  • Free annual flu vaccination.
  • Cycle to Work scheme.
  • Chance to work in a vibrant and picturesque region of the Southwest.

Application Process:

If you are interested in this opportunity, please complete our application form, ensuring you reference the person specification to illustrate how your skills and experiences align with the job requirements.

We are an Equal Opportunities employer and welcome applications from talented individuals from all backgrounds.

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