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Residential Support Coordinator

2 months ago


Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

Core Values: Care, Respect, Listen, Do the Right Thing

Position Overview

We are seeking a dedicated Housing Assistant to become part of the Income Recovery & Financial Inclusion team for a temporary period. This role presents an excellent opportunity for individuals looking to transition into a career in the housing sector.

The ideal candidate will provide essential administrative support, enabling team members to focus on their responsibilities outside the office. You will engage positively with both colleagues and clients, demonstrating a genuine commitment to enhancing the quality of life for residents in our communities. This includes actively considering the views and priorities of customers in all service delivery aspects.

As the role may involve site visits, the ability to navigate and access various locations independently is essential.

Key Qualifications:

  • Proven administrative experience with the capability to manage multiple tasks simultaneously.
  • Understanding of social housing functions and familiarity with the challenges faced by diverse populations, including those who may be socially or financially marginalized.
  • Strong interpersonal skills, with the ability to collaborate effectively within a team and work independently.
  • Exceptional verbal and written communication abilities.
  • Ability to maintain accuracy in a fast-paced environment while adhering to established procedures and regulations.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Flexibility and willingness to adapt to managerial directives.
  • Capacity to adjust to evolving work practices.
  • Efficiently manage a variety of tasks, ensuring timely completion.
  • Persistence in handling a diverse workload.

About Plymouth Community Homes

As the largest social housing association in the city, we manage over 16,000 properties, providing homes for more than 35,000 individuals. Our mission is to expand our reach and offer high-quality, affordable housing options.

With a dedicated workforce and a focus on community, we ensure the delivery of well-managed and maintained homes.

Employee Benefits:

  • Provision of a company vehicle for work-related purposes.
  • Comprehensive pension scheme with substantial employer contributions.
  • Access to a fully equipped onsite gym and changing facilities.
  • Opportunity to engage in volunteer work for three days annually through our Make a Difference initiative.
  • Annual leave of 25 days (increasing to 30 days) plus public holidays and holiday trading options.
  • Complimentary Employee Assistance Program, including counseling services.
  • Free annual flu vaccination.
  • Cycle to Work scheme.
  • Chance to work in a vibrant and scenic area of the Southwest.

Application Process:

If you are interested in this opportunity, please complete our application form, ensuring you reference the person specification to illustrate how your skills and experience align with the job requirements.

This position is not suitable for job sharing.

We are an Equal Opportunities employer and welcome applications from individuals of diverse backgrounds.

Living and Working in Plymouth