Police Enquiry Officer Brighton

1 week ago

Hull, Kingston upon Hull, United Kingdom Sussex Police Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Police Enquiry Officer in Brighton. As a key member of our policing front line, you will play a vital role in helping members of the public across Sussex report incidents and crimes.

Key Responsibilities
  • Act as the primary point of contact for all visitors to the Police station, providing a proactive and customer-focused service.
  • Assess and record incidents accurately, ensuring prompt resolution through effective communication.
  • Identify the purpose and nature of each contact, asking questions to elicit sufficient and relevant information.
  • Provide a compassionate and highly professional service to all enquiries, in accordance with the Sussex Police Policing Strategy and the Victim Code.
Requirements
  • GCSE or equivalent in Maths and English.
  • Good verbal communications skills, with the ability to listen to others.
  • Ability to breakdown problems into component parts and determine appropriate action.
  • Decision making skills, with the ability to think laterally and creatively resolve incidents.
  • Proven ability in problem solving, with the ability to produce accurate written reports or other documents.
  • Level of confidence in using standard IT packages, systems and/or databases to fulfil role requirements.
Why Work With Us?

We take pride in looking after our people and offer a variety of benefits, including career progression, contributory pension scheme, generous annual leave allowance, and discounts for everyday spend. We are open to conversations about part-time working and flexible working arrangements.

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