Police Enquiry Officer Brighton
3 days ago
About the Role
Sussex Police is seeking a highly skilled and motivated individual to join our team as a Police Enquiry Officer. As a key member of our front line team, you will be responsible for providing a high level of customer service to the public, responding to incidents and crimes, and working closely with other teams to ensure the safety and well-being of our communities.
Key Responsibilities
- Act as the primary point of contact for all visitors to the Police station, providing a proactive and customer-focused service.
- Accurately assess and record incidents, ensuring prompt resolution through effective communication.
- Identify the purpose and nature of each contact, asking questions to elicit sufficient and relevant information.
- Provide a compassionate and highly professional service to all enquiries, in accordance with the Sussex Police Policing Strategy and the Victim Code.
Requirements
- GCSE or equivalent in Maths and English.
- Good verbal communications skills, with the ability to listen to others.
- Ability to breakdown problems into component parts and determine appropriate action.
- Decision making skills, with the ability to think laterally and creatively resolve incidents.
- Proven ability in problem solving, with the ability to produce accurate written reports or other documents.
- Level of confidence in using standard IT packages, systems and/or databases to fulfill role requirements.
- Demonstrate Personal Responsibility, planning own work with the ability to work with minimal supervision.
- Work effectively in a team to achieve shared objectives, demonstrating an awareness of individual differences and providing support as required.
Why Work With Us?
Sussex Police is a dynamic and exciting organization, committed to supporting our people to balance their life with work. We offer a range of benefits, including career progression, contributory pension scheme, generous annual leave allowance, and discounts for everyday spend. We are proud to be an inclusive and diverse employer, and welcome applications from all qualified candidates.
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