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Police Enquiry Officer Brighton
2 months ago
We are seeking a highly skilled and motivated individual to join our team as a Police Enquiry Officer in Brighton. As a key member of our policing front line, you will play a vital role in helping members of the public across Sussex report incidents and crimes.
Key Responsibilities- Act as the primary point of contact for all visitors to the Police station, providing a proactive and customer-focused service.
- Assess and record incidents accurately, ensuring prompt resolution through effective communication.
- Identify the purpose and nature of each contact, asking questions to elicit sufficient and relevant information.
- Provide a compassionate and highly professional service to all enquiries, in accordance with the Sussex Police Policing Strategy and the Victim Code.
- GCSE or equivalent in Maths and English.
- Good verbal communications skills, with the ability to listen to others.
- Ability to breakdown problems into component parts and determine appropriate action.
- Decision making skills, with the ability to think laterally and creatively resolve incidents.
- Proven ability in problem solving, with the ability to produce accurate written reports or other documents.
- Level of confidence in using standard IT packages, systems and/or databases to fulfil role requirements.
- Demonstrate Personal Responsibility, planning own work with the ability to work with minimal supervision.
We take pride in looking after our people and offer a variety of benefits, including career progression, contributory pension scheme, generous annual leave allowance, discounts for everyday spend, on-site gyms and sports clubs, and financial and mental wellbeing guidance and support.
