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2 months ago
Job Summary:
We are seeking a highly motivated and target-oriented Sales Consultant to join our team at Uniting People. As a Sales Consultant, you will be responsible for delivering sales through exceptional service, building strong customer relationships, and driving revenue growth.
Key Responsibilities:
- Customer Engagement: Respond to customer inquiries in a timely and professional manner, converting them into sales opportunities.
- Order Processing: Raise contracts and administer customer orders with attention to detail, ensuring seamless transactions and minimizing queries.
- Collaboration: Work closely with operations teams and re-hire partners to ensure customers receive the necessary equipment and support.
- Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products and services, maximizing average basket value and driving revenue growth.
- Customer Education: Educate customers on our products and services, ensuring they understand the full range offered by Uniting People.
- Performance Metrics: Meet and exceed sales targets and key performance indicators (KPIs) such as data conversion, call volumes, and talk time.
- Customer Service: Provide exceptional customer service at all times, ensuring high levels of satisfaction and loyalty.
Requirements:
To succeed in this role, you will need to be a highly motivated and target-oriented individual with excellent communication and interpersonal skills. You will be responsible for building strong relationships with customers, identifying sales opportunities, and driving revenue growth.