Claims Handler
5 days ago
We are seeking a highly skilled and experienced Claims Handler to join our team at Gallagher Bassett. As a Claims Handler, you will be responsible for managing property claims and processing invoices, while also assisting with the completion of claims and building relationships with clients, internal stakeholders, and claims handlers across the business.
Key Responsibilities- Manage the end-to-end claims process, ensuring accurate and comprehensive details are logged
- Answer incoming calls from customers and clients, providing excellent communication and negotiation skills
- Work to set KPIs and SLAs, reviewing cases and workflow in a proactive manner to move claims forward
- Prioritize work effectively, meeting personal targets and making appointments with residents/clients nationwide
- Ensure client portals are kept up to date and offer support and assistance to other operational roles within your skill set
We are looking for a candidate with previous property claims experience and an understanding of the claims process. You will be a self-motivated individual with excellent negotiation and communication skills, able to work independently and as part of a team. You will also have the ability to develop and maintain close working relationships with customers, promoting customer satisfaction throughout the claim process.
What We Offer- Fully funded qualifications and learning and development courses
- 25 days annual leave, plus bank holidays
- Pension package
- Subsidized gym membership
- Life assurance
- Group income protection
- Season ticket loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan
Gallagher Bassett is a leading multiline claims services provider, helping people, companies, and organizations around the globe improve their claims experience. We are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the commercial and local authority sectors. We value our people as our most important asset and invest substantially in training and development, offering long-term career opportunities.
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