Claims Handler

2 months ago


Tamworth, United Kingdom MPJ Recruitment Ltd Full time
Job Description

**Job Title:** Claims Handler - Public and Employers' Liability

**Job Type:** Full-time

**Company:** MPJ Recruitment Ltd

**Location:** Remote (hybrid working available)

**Job Category:** Insurance, Claims, Risk Management

Job Summary

We are seeking an experienced Claims Handler to join our team in managing a portfolio of public and employers' liability claims for local government clients. The successful candidate will be responsible for handling claims from first notification to settlement, making decisions on liability, fraud, and quantum, and overseeing cases through litigation.

Key Responsibilities
  • Review and record claims on our in-house system within product standards, checking policy coverage and allocating appropriate codes and reserves.
  • Make liability enquiries, in accordance with Adjuster's Manual, using the most appropriate method.
  • Evaluate quantum by gathering relevant evidence and adjusting reserves in accordance with the company's realistic reserving philosophy.
  • Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
  • Respond to all written and phone enquiries clearly, courteously, and promptly.
  • Review claims regularly using a diary system to ensure accurate reserves and timely closure.
Requirements
  • Experience in claims handling, preferably in public and employers' liability.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and in-house systems.
What We Offer
  • Competitive salary up to £32,000 DOE.
  • Annual bonus up to 10%.
  • 25 Days Annual Leave, Plus Bank Holidays.
  • Hybrid working.
  • Pension Package.
  • Subsidised Gym Membership.
  • Life Assurance.
  • Group Income Protection.
  • Season Ticket Loans.
  • Company perk box.
  • Employee stocks purchase plan.

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