Claims Handler

4 weeks ago


Tamworth, Staffordshire, United Kingdom GB - Global Full time
About the Role

We are seeking a highly skilled and motivated Claims Handler to join our team at GB - Global. As a Claims Handler, you will be responsible for handling a wide range of claims, including motor damage, and providing exceptional customer service to our clients.

Key Responsibilities
  • Process insurance claims, including reviewing documentation, assessing coverage, and determining claim validity.
  • Communicate with customers to gather information, provide updates on their claim, and address any concerns or questions they may have.
  • Collaborate with other team members, such as claims adjusters and supervisors, to ensure that claims are handled efficiently and effectively.
  • Maintain accurate and up-to-date records of all claims and related activities.
About You
  • Ability to explain complex information in a clear and concise manner.
  • Attention to detail to accurately review and assess claim documentation.
  • Problem-solving and analytical skills to evaluate claim validity.
  • Empathy and the ability to remain calm and composed when dealing with customers who may be in stressful situations.
  • Excellent customer service skills to provide a positive experience for customers throughout their claims process.
  • Computer literacy and proficiency in relevant software applications.
  • GCSEs or equivalent, including English and Maths.
  • Eligibility to work in the UK.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.

We value diversity and inclusion in the workplace and are committed to creating a welcoming and inclusive environment for all employees.

Gallagher is an equal opportunities employer and welcomes applications from all qualified candidates.


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