Recovery Claims Handler Opportunity

4 weeks ago


Tamworth, Staffordshire, United Kingdom GB - Global Full time
About the Role

We are seeking a highly motivated and detail-oriented Recovery Claims Handler to join our dynamic team at GB - Global. As a Recovery Claims Handler, you will be responsible for efficiently managing a caseload of claims, ensuring timely resolution and exceptional client service.

Key Responsibilities
  • Open claims on the office case management system and conduct initial enquiries.
  • Communicate with third parties and third-party insurers through letters of claim, telephone calls, and correspondence negotiations to achieve swift settlement.
  • Issue court proceedings when necessary and manage litigated claims until settlement or conclusion.
  • Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" for all claims handled independently.
  • Maintain 100% data integrity compliance on the office case management system for all own handled claims.
  • Adhere to all financial transactions and Solicitors Accounts Rules to ensure full compliance.
  • Identify and maximize fee earning opportunities while prioritizing client recoveries.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, and many more.

Our Commitment to Diversity and Inclusion

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that every candidate brings something special to the table, and we encourage applications from diverse backgrounds and experiences.



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