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Claims Handler
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Tamworth, Staffordshire, United Kingdom Gallagher Full timeJob Title: Casualty Claims HandlerWe are seeking a skilled Casualty Claims Handler to join our team at Gallagher Bassett. As a key member of our team, you will be responsible for managing a portfolio of public and employers' liability claims for local government clients.Key Responsibilities:Handle claims from first notification to settlement, ensuring timely...
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Claims Handler
1 month ago
Tamworth, Staffordshire, United Kingdom Gallagher Full timeJob Title: Casualty Claims HandlerWe are seeking a skilled Casualty Claims Handler to join our team at Gallagher Bassett. As a key member of our team, you will be responsible for managing a portfolio of public and employers' liability claims for local government clients.Key Responsibilities:Handle claims from first notification to settlement, ensuring timely...
Senior Claims Handler
2 months ago
Gallagher Bassett is seeking a highly skilled and experienced Senior Claims Handler to join our team in Tamworth. As a Senior Claims Handler, you will be responsible for managing a portfolio of public and employers' liability claims for local government clients.
Key Responsibilities- Manage a portfolio of public and employers' liability claims from first notification to settlement.
- Make decisions on liability, fraud, and quantum, and oversee cases through to litigation.
- Liaise with clients, brokers, suppliers, claimants, and their representatives to ensure effective communication and resolution.
- Evaluate quantum by gathering relevant evidence and adjusting reserves in accordance with our realistic reserving philosophy.
- Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate.
- Respond to all written and phone enquiries clearly, courteously, and promptly.
- Review claims regularly using a diary system to ensure accurate reserves and timely closure.
- Develop relationships with clients by providing a friendly, efficient service.
- Liaise with and control own solicitors to ensure cases are not abandoned to them.
- Assist in general office administration to ensure smooth running of the office.
- A good understanding of proactive claims handling and insurance principles.
- Experience of handling public and employers' liability claims up to a value of £25,000 without referral.
- Confident in progressing to handling claims exceeding £25,000 under authority.
- Working knowledge and experience of handling MOJ Portal Claims.
- Excellent customer service and good attention to detail.
- Experience in handling larger losses and failure to remove and/or police claims would be preferable.
- A competitive salary and a range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.
- Opportunities for career development and progression within the company.
- A supportive and inclusive work environment that values diversity and inclusion.
