Parking Representation Officer
2 days ago
We are seeking a highly skilled Parking Representation Officer to join our team at Brackenberry Ltd on a 3-month contract, with a strong likelihood of extension. The ideal candidate will have a proven track record of managing their workload, prioritizing tasks, and providing exceptional customer service.
Key Responsibilities:
- Investigate and respond to parking challenges and representations in a timely and professional manner, ensuring that all correspondence is clear and concise.
- Manage and prioritize workload to meet daily performance standards, ensuring that all tasks are completed to a high standard.
- Deal with transfer of liability and contract hire payment-related enquiries, as well as representations with payments attached.
- Ensure compliance with quality policy and legislative standards in all correspondence and daily activities.
Requirements:
- At least 2 years of experience in customer service or administration, with a focus on composing formal letters and correspondence.
- Experience in data analysis and investigation to inform decisions.
- Proven ability to work in a busy, target-driven environment and effectively prioritize and manage workload.
- Proficiency in computer systems and databases.
Important Notes:
- Availability to start immediately or on short notice is essential.
- Right to work in the UK is required.
Disclaimer: Brackenberry Ltd is an equal opportunities employer and is committed to equality in the workplace. This role is a temporary assignment, although it may be extended or become permanent. By applying, you grant permission for your CV to be submitted to this role.
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