CRM and Data Executive

6 days ago


Birmingham, Birmingham, United Kingdom Bloom Connections Full time

Job Title: CRM and Data Executive

Job Summary:

We are seeking an experienced CRM and Data Executive to join our team at Bloom Connections. As a key member of our marketing department, you will be responsible for optimizing our CRM system to enhance sales conversions and customer service.

Key Responsibilities:

  • Optimize the CRM system to improve sales conversions and customer experience
  • Develop and manage workflows with the CRM system
  • Collaborate with the leadership team to align CRM activities with overall business goals and strategies
  • Analyze customer data to generate insights and improve customer experience
  • Monitor and report on CRM metrics
  • Create and manage automated marketing campaigns
  • Train and support team members in CRM best practices and usage

Requirements:

  • Proven experience in a CRM management or similar position
  • Extensive working knowledge of various CRM systems, including Hubspot
  • Proficient in using Hubspot and marketing automation tools
  • Ability to interpret data and generate actionable insights
  • Proven project management and organizational skills
  • Knowledge of data privacy and best practices

What We Offer:

  • Performance-based bonus
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Work from home

Work Environment:

We are a hybrid remote team based in Birmingham, and we require the ability to commute or relocate before starting work.



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