CRM Specialist

6 days ago

Birmingham, Birmingham, United Kingdom Maxwell Bond Full time

Job Title: CRM Specialist

Job Type: Full-time

Company: Maxwell Bond

Location: Birmingham

Job Description:

We are seeking a highly skilled CRM Specialist to join our team at Maxwell Bond. As a CRM Specialist, you will be responsible for managing and maintaining our customer relationship management systems, ensuring seamless communication and data exchange between our team and clients.

Key Responsibilities:

  • CRM System Management: Design, implement, and maintain our CRM system to optimize customer engagement and data management.
  • Client Relationship Building: Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.
  • Marketing and Sales Support: Collaborate with our marketing and sales teams to develop and execute targeted campaigns, leveraging CRM data to drive business growth.
  • Data Analysis: Analyze CRM data to identify trends, opportunities, and areas for improvement, providing insights to inform business decisions.

Requirements:

  • Strong Understanding of CRM: Proven experience with CRM systems, including implementation, customization, and data management.
  • Excellent Communication Skills: Ability to build strong relationships with clients and internal stakeholders, communicating effectively to drive business results.
  • Analytical and Problem-Solving Skills: Strong analytical skills, with the ability to analyze data and identify opportunities for improvement.
  • Digital Marketing Knowledge: Familiarity with digital marketing principles and practices, including campaign development and execution.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, reflecting your value to our team.
  • Opportunities for Growth: A dynamic and supportive work environment, with opportunities for professional growth and development.
  • Collaborative Team: A collaborative and inclusive team culture, with a focus on teamwork and mutual support.

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