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CRM Business Development Manager

2 months ago


Birmingham, Birmingham, United Kingdom Harnham - Data & Analytics Recruitment Full time

Job Title: CRM Executive

Job Type: Full-time

Location: Hybrid, 3 Days a week on-site (Monday-Wednesday)

Salary: Up to £35,000

About the Company:

Harnham - Data & Analytics Recruitment is seeking a highly skilled CRM Executive to join our team. As a leading recruitment agency specializing in data and analytics, we understand the importance of effective customer relationship management.

About the Role:

As a CRM Executive, you will be responsible for:

• Analyzing customer loyalty programs and promotional strategies to enhance the overall customer experience.

• Collaborating closely with internal teams, including trading and marketing, to drive business growth.

• Developing and implementing membership communications to keep customers informed about the latest promotions and offers.

• Building and maintaining relationships with key stakeholders to ensure seamless communication and collaboration.

Requirements:

• Strong communication and organizational skills to effectively manage multiple projects and priorities.

• Excellent customer experience skills to deliver exceptional service and support.

Interview Process:

Our interview process typically consists of two stages:

1. Initial chat with the hiring manager to discuss your qualifications and experience.

2. Task and presentation to assess your skills and fit for the role.