Quality Assurance Specialist
7 days ago
At Great Bear, we are seeking a highly skilled and motivated Quality Coordinator to join our team. As a Quality Coordinator, you will play a critical role in ensuring that our products and services meet or exceed customer expectations.
Key Responsibilities:- Audit internal processes and procedures to maintain compliance with local standards, including MHRA, BRCGS, and ISO9001.
- Manage, control, and monitor quality incidents, reporting and instigating action where necessary.
- Meet customer needs in all areas of quality-related requests and issues.
- Provide day-to-day review of quality systems and support to the Production Department.
- Analyze and contribute to the continual improvement of Great Bear processes.
- Train and brief new procedures/processes to relevant personnel.
- Monitor and assist the training team with the Nvolve platform.
- Ensure all paperwork and systems are completed and accurate in accordance with company procedures.
- Assist in H&S processes and reviews.
- Excellent problem-solving, analytical, and organizational skills.
- Ability to identify and suggest improvements to benefit both GBD and our customers.
- PC literate in Word, Excel, and Outlook.
- Drive and desire to progress.
- Flexibility in approach to work and shift patterns.
- Clear understanding of customer requirements, ensuring all queries are dealt with efficiently and effectively.
- Able to work as part of a team and demonstrate a professional attitude towards all colleagues.
- Organized and focused approach to all administrative duties.
- Competitive holiday entitlement.
- Pension scheme with a 4% employee and 4% employer contribution.
- Life assurance - 2x annual salary.
- Wellness program with access to confidential telephone counseling and legal information service.
- Eye care vouchers for substantial savings on eye tests and prescription glasses.
- Reward and recognition program for employees who go the extra mile.
- Everyday discounts through our benefit platform.
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