Guest Service Supervisor

6 days ago


Reading, Reading, United Kingdom Penta Hotels Worldwide GmbH Full time

{"h1": "Welcome to Penta Hotels Worldwide GmbH", "p": "We are a dynamic and innovative hotel chain with a passion for delivering exceptional guest experiences. Our team is dedicated to providing a warm and welcoming atmosphere, making every guest feel at home.

As a Guest Service Supervisor, you will be the face of our hotel, responsible for ensuring that every guest has an unforgettable stay. You will be the host in our Penta Lounge, where guests can relax and enjoy their favorite drinks and snacks.

Your key responsibilities will include:

* Managing the front desk and ensuring seamless check-in and check-out processes
* Providing exceptional customer service and resolving any guest complaints or issues
* Collaborating with the team to maintain high standards of cleanliness and organization
* Assisting with administrative tasks and maintaining accurate records

In return, you can expect:

* A competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* The chance to work with a talented and passionate team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.

Apply now and join our team of hospitality professionals"}



  • Reading, Reading, United Kingdom De Vere Full time

    Become a vital part of our team as a Hospitality Guest Services Supervisor at De Vere. Key Responsibilities: Provide outstanding service to our valued guests Foster authentic relationships with guests and team members Serve as a welcoming presence in the lobby to assist guests Collaborate with different hotel departments to ensure a smooth guest...


  • Reading, Reading, United Kingdom Penta Hotels UK Full time

    About the Role:Penta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading and supervising the food and beverage department, ensuring exceptional customer experiences for all our clients.Key Responsibilities:Supervise and motivate the Guest...


  • Reading, Reading, United Kingdom Penta Hotels UK Full time

    About the Role:Penta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading and supervising the food and beverage department, ensuring exceptional customer experiences for all our clients.Key Responsibilities:Supervise and motivate the Guest...


  • Reading, RG1, Reading, United Kingdom Penta Hotels UK Full time

    pentahotel Reading is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether its the hotels retro and relaxed ambience, the casually dressed...


  • Reading, Reading, United Kingdom Loungers Full time

    Guest Services Team LeaderAt Loungers, our venues are vibrant spaces, and the exceptional individuals who manage them are what truly make them shine. As a Guest Services Team Leader, you will assist the management team in upholding this excellence, ensuring that every shift is executed seamlessly, leaving every guest satisfied. Your outstanding leadership...


  • Reading, Reading, United Kingdom Royal Berkshire Hotel Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Royal Berkshire Hotel. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide personalized and attentive...


  • Reading, Reading, United Kingdom Royal Berkshire Hotel Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Royal Berkshire Hotel. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide personalized and attentive...


  • Reading, Reading, United Kingdom Coworth Park Full time

    Join Our Team as a Guest Services Coordinator At Coworth Park Hotel, we pride ourselves on being recognized as one of the premier workplaces in the hospitality industry. As a Guest Services Coordinator, you will embark on a unique journey to excel in your profession. In this role, you will benefit from our exceptional training programs, designed to help you...


  • Reading, Reading, United Kingdom Superbudget hotels Ltd Full time

    Position OverviewSuperbudget Hotels Ltd is seeking a dedicated and enthusiastic Guest Services Coordinator to enhance our front desk operations. This role is essential in ensuring that our guests receive exceptional service throughout their stay.Key ResponsibilitiesWelcome guests with a warm and friendly demeanor.Manage check-in and check-out processes...


  • Reading, Reading, United Kingdom Superbudget hotels Ltd Full time

    Position OverviewSuperbudget Hotels Ltd is seeking a dedicated and enthusiastic Guest Services Coordinator to enhance our front desk operations. This role is essential in ensuring that our guests receive exceptional service throughout their stay.Key ResponsibilitiesWelcome guests with a warm and friendly demeanor.Manage check-in and check-out processes...


  • Reading, Reading, United Kingdom voco Reading Hotel Full time

    About the Rolevoco Reading Hotel is seeking a highly skilled and experienced Guest Services Manager to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesSupport the Front Office Manager in...


  • Reading, Reading, United Kingdom voco Reading Hotel Full time

    About the Rolevoco Reading Hotel is seeking a highly skilled and experienced Guest Services Manager to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesSupport the Front Office Manager in...

  • Guest Service Manager

    3 weeks ago


    Reading, Reading, United Kingdom voco Reading Hotel Full time

    Hotel Operations Excellencevoco Reading Hotel, a modern hotel with a unique blend of style and comfort, is seeking a skilled Reception Manager to lead our front office team to success.The Reception Manager will be responsible for overseeing the day-to-day running of the front office hotel operation, including Reception, Nights, and Guest Services. This role...


  • Reading, Reading, United Kingdom Service Care Solutions - Social Work Full time

    **Job Summary**Service Care Solutions - Social Work is seeking a highly skilled and experienced Community Payback Supervisor to join our team. As a Community Payback Supervisor, you will play a crucial role in overseeing the supervision of service users allocated to agency placements, ensuring their successful completion of unpaid work assignments.**Key...


  • Reading, Reading, United Kingdom Talent Finder Full time £24,000 - £26,000

    Job DescriptionJob Title: Front of House Supervisor + TipsJob Type: Full-timeIndustry: HospitalityCompany: Talent FinderLocation: Arborfield CrossJob Description:We are seeking a highly skilled and experienced Front of House Supervisor to join our team at our family-run pub in Arborfield Cross. As a Front of House Supervisor, you will be responsible for...


  • Reading, Reading, United Kingdom IHG Full time

    Guest Services Managervoco Reading Hotel is seeking a highly skilled Guest Services Manager to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel exceeds our guests' expectations.Key Responsibilities:Lead the Guest Services team to provide exceptional...


  • Reading, Reading, United Kingdom IHG Full time

    Guest Services Managervoco Reading Hotel is seeking a highly skilled Guest Services Manager to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel exceeds our guests' expectations.Key Responsibilities:Lead the Guest Services team to provide exceptional...


  • Reading, RG1, Reading, United Kingdom Kew Green Full time

    The roleOurGuest Service Managersare at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Reading.Guest Service Managers duties includeorchestrating theseamless operationof our guest servicescollaborating with various departments...

  • Shift Supervisor

    3 days ago


    Reading, Reading, United Kingdom Sizzling Pub & Grill Full time

    Be the Heart of Our PubAs a Shift Supervisor at Sizzling Pub & Grill, you'll be the face of our brand, delivering exceptional service to every guest who walks through our doors. With a passion for great service and a knack for training great people, you'll lead a team that's dedicated to making every visit unforgettable.What's in it for you?Flexible shifts...

  • Shift Supervisor

    3 days ago


    Reading, Reading, United Kingdom Sizzling Pub & Grill Full time

    Be the Heart of Our PubAs a Shift Supervisor at Sizzling Pub & Grill, you'll be the face of our brand, delivering exceptional service to every guest who walks through our doors. With a passion for great service and a knack for training great people, you'll lead a team that's dedicated to making every visit unforgettable.What's in it for you?Flexible shifts...