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Guest Services Coordinator

3 months ago

Reading, Reading, United Kingdom Superbudget hotels Ltd Full time
Position Overview

Superbudget Hotels Ltd is seeking a dedicated and enthusiastic Guest Services Coordinator to enhance our front desk operations. This role is essential in ensuring that our guests receive exceptional service throughout their stay.

Key Responsibilities
  • Welcome guests with a warm and friendly demeanor.
  • Manage check-in and check-out processes efficiently.
  • Address guest inquiries and resolve any issues promptly.
  • Maintain a clean and organized reception area.
  • Assist in various administrative tasks as needed.
Work Schedule

This is a full-time position, primarily covering the evening shift from 3 PM to 11 PM, with occasional morning or afternoon shifts.

Qualifications

No prior experience is required; however, candidates should possess a positive attitude and a willingness to learn. The ideal applicant will be sociable, approachable, and committed to providing a memorable experience for our guests.

Benefits

We offer competitive staff incentives, discounted hotel rates, and a pension scheme to support our employees.