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Community Engagement Coordinator
3 months ago
Community Engagement Coordinator
Downing Living is on the lookout for a Community Engagement Coordinator to enhance our resident experience. We are committed to providing a unique and sustainable living environment, complemented by shared amenities and services for our residents.
Key Responsibilities
- Deliver exceptional front desk support to residents and guests, ensuring top-notch customer service.
- Address inquiries and resolve issues promptly, adhering to company protocols.
- Uphold building standards and ensure compliance with Health and Safety regulations.
- Foster a welcoming atmosphere for residents to voice their concerns.
- Encourage lease renewals and assist in leasing processes.
- Perform administrative duties and keep systems updated.
- Engage with residents to enhance service offerings.
- Assist in organizing events and conducting inspections.
- Strive for positive feedback across various platforms.
- Efficiently manage mail and deliveries.
- Undertake additional responsibilities as required.
Qualifications & Skills
- Experience in residential property management is preferred.
- Ability to exceed resident expectations.
- Collaborative team player who contributes innovative ideas.
- Strong problem-solving abilities and meticulous attention to detail.
- Excellent communication skills in English.
- Familiarity with the local area is advantageous.
Work Schedule
- 40 hours per week, Monday to Friday, with one Saturday every five weeks.
- Working hours between 8:00 AM and 7:00 PM.
Compensation & Benefits
- Attractive salary package.
- 25 days of annual leave plus public holidays.
- Paid overtime, pension scheme, life insurance, and employee support services.