Care Support Worker

5 days ago

Workington, Cumbria, United Kingdom Riverside Full time

About the Role

We are seeking a compassionate and dedicated Care Support Worker to join our team at Riverside. As a Care Support Worker, you will play a vital role in providing high-quality care and support to our customers, enabling them to live independently and safely in their own homes.

Key Responsibilities

  • Provide personal care and support to customers, including bathing, dressing, and toileting
  • Assist with light household domestic duties, such as cleaning and laundry
  • Help customers with the management of their personal affairs, including reading letters and managing utilities
  • Communicate effectively with customers and their families, building trusted relationships and providing emotional support
  • Encourage customers to participate in social activities and feel part of the community
  • Ensure customers are safe at all times, following Riverside's Policy and Procedure framework
  • Maintain accurate records of care and support provided, as well as tasks undertaken
  • Respond promptly to and report any concerns relating to the care, support, or well-being of customers

Requirements

  • Experience of working in a customer-focused, residential environment, offering personal care to a diverse group of people
  • Awareness of housing and health and safety legislation and regulation
  • Flexibility to work hours to meet customer and business needs, including working outside of normal office hours and lone working
  • Basic administrative skills and IT skills, including proficiency in Microsoft Office

What We Offer

  • Competitive pay and generous pension
  • 28 days' holiday plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development, and technology
  • A wide range of benefits

About Riverside

Riverside is a housing association with a difference – enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Our Values

We value diversity in all its forms and foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability.

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