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Relief Support Worker

2 months ago


Workington, Cumbria, United Kingdom Riverside Full time

About the Role:

We are seeking a Relief Support Worker to join our team at Riverside. As a Relief Support Worker, you will provide a high-quality, customer-oriented service and understand that all actions should be customer-led.

Key Responsibilities:

  • Assist in providing care and support to customers under the direction of the scheme manager and support team.
  • Maintain and promote the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.
  • Provide a high level of customer service and respond to customer needs in a timely and professional manner.
  • Work collaboratively with the support team to ensure that customers receive a high-quality service.
  • Assist in maintaining accurate records and reports as required.

About You:

We are looking for someone with:

  • Experience of working with people from various backgrounds and sectors of society.
  • Compassion, patience, and empathy.
  • A strong customer focus.
  • Excellent communication skills both written and verbal.
  • Flexibility to cover shifts, sometimes at short notice.
  • Approachable with a positive attitude.
  • Excellent team player who can work flexibly to meet business requirements.

About Riverside:

Riverside is a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

What We Offer:

  • Competitive pay & generous pension.
  • Investment in your learning, personal development and technology.
  • A wide range of benefits.

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.