Hotel Duty Manager

7 days ago


Liverpool, Liverpool, United Kingdom whitbread Full time

Job Summary:

We are seeking a highly skilled and experienced Duty Manager to join our team at Premier Inn Liverpool City Centre. As a Duty Manager, you will be responsible for managing the day-to-day operations of the hotel, ensuring that all aspects of the guest experience are welcoming, safe, and of the highest quality.

Key Responsibilities:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver exceptional guest experiences.
  • Ensure that all hotel facilities and services are maintained to the highest standards.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent communication.
  • Monitor and control hotel expenses to achieve budget targets.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
  • A comprehensive pension scheme and save-as-you-earn scheme.
  • Discounts on hotel rooms and meals at Premier Inn and other Whitbread restaurants.

About Us:

Whitbread is a leading hospitality company that operates a range of brands, including Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional guest experiences and providing a supportive and inclusive work environment for our employees.

Requirements:

  • Proven experience in a similar role or in a related industry.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.


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