Strategic Change Manager

4 days ago

Manchester, United Kingdom Riverside Full time

About the Role

Riverside is seeking a highly skilled and experienced Strategic Change Manager to join our team. As a key member of our organization, you will play a crucial role in supporting the delivery of our Care and Support Strategy and Corporate Plan objectives.

Key Responsibilities

  • Develop and deliver projects in collaboration with colleagues to support the delivery of our Care and Support Strategy and Corporate Plan objectives.
  • Lead on specific Care and Support Strategy projects as required, ensuring effective stakeholder engagement and communication.
  • Develop and maintain relationships with key stakeholders, including business partners, to ensure projects are supported and delivered successfully.
  • Stay up-to-date with legislation, regulatory, policy, and funding changes in housing, care, and support, analyzing risks, trends, and opportunities, and providing recommendations for strategic direction.
  • Provide performance information and contribute to the Care and Support reporting framework.
  • Liaise with Subject Matter Experts to inform strategy development, drive continuous improvement, and provide an evidence base for tender submissions.
  • Ensure colleague engagement and communications are an integral part of the business change process in all projects delivered.
  • Support the Care and Support Strategy Delivery Groups and attend and lead subgroups as necessary.
  • Keep up-to-date with the delivery of other Riverside strategies and Corporate Plan objectives, attending project meetings, and ensuring Care and Support interests are represented and any risks and issues are reported to senior management.
  • Develop and maintain accurate and timely evidence that promotes the Care and Support Strategy and Corporate Plan objectives at a local and national level.

Influencing and Sector Analysis

  • Assist in the development of innovative approaches and working practices that help maintain Riverside's position as a leading provider of care and support services.
  • Develop and maintain up-to-date records of sector engagement across Riverside and identify areas for improvement at a local and national level.
  • Work with the Group's Strategy and Planning and Influencing teams to provide up-to-date evidence and trends in the sector, ensuring they are communicated widely across the organization.
  • Contribute to the coordination of responses to sector consultations on housing, care, and support issues.
  • Keep up-to-date with the strategies, initiatives, activities, best practice, and performance of competitors and other providers in the housing, care, and support sector, ensuring information is widely shared with colleagues.

Change Management

  • Work on the delivery of any Care and Support special projects, as and when required, ensuring they form part of the Care and Support Change Portfolio.
  • Contribute to the management of the change management and Programme Review Panels (PRP) reporting cycle.
  • Liaise regularly with Care and Support Teams to share information, gain input in project delivery, and drive the embedding of change.
  • Support the Senior Strategy and Change Advisor in the coordination of any internal or external funding-related projects, including Helping Hands and Community Fund.
  • Ensure that coproduction forms the basis of all aspects of project delivery.
  • Work on the delivery of research projects, as and when required.
  • Contribute to the embedding of change across Care and Support, including the engagement of colleagues and stakeholders.

Requirements

  • Good understanding of the social housing sector and/or homelessness/care/mental health.
  • Excellent communication skills, with the ability to demonstrate a high level of professional writing skills.
  • Flexible, self-motivated, energetic, and enthusiastic with the ability to set priorities, manage multiple tasks, and meet deadlines.
  • Experience of applying project management methodologies, continuous improvement, and delivering on projects to agreed timescales.
  • Ability to interpret complex documentation, identifying key requirements, and preparing written responses that meet criteria appropriately.
  • Experience of producing reports and statistical information in well-structured formats.
  • Can effectively promote the organization and articulate the vision, values, and strategic aims.
  • Evidence of successful cross-departmental working that delivers results for customers.
  • Established partnership working skills.

Desirable

  • Experience of conducting research and/or analyzing data.
  • Experience of managing funding processes for internal and/or external funding.

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