Current jobs related to Arrears Team Lead - Epsom, Surrey - Adecco

  • Senior Arrears Team Manager

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco Full time

    Job Title: Senior Arrears Team ManagerJob Summary:We are seeking a highly motivated and experienced Senior Arrears Team Manager to join our team. As a Senior Arrears Team Manager, you will be responsible for leading a team of Arrears Team Managers and ensuring the effective delivery of customer support for customers experiencing financial difficulties.Key...

  • Arrears Resolution Specialist

    3 weeks ago

    Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    Job Title: Arrears SpecialistWe are seeking a skilled Arrears Specialist to join our Customer Outcomes team at Toyota Financial Services, KINTO and KINTO JOIN. As an Arrears Specialist, you will play a crucial role in providing effective arrears support to our customers, ensuring a high level of service is provided at all times.Key...

  • Arrears Team Lead

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco UK Limited Full time

    bJobTitle:/bArrearsTeamManagerbrbrbAbouttheRole:/bbrbrWeareseekinganexperiencedArrearsTeamManagertojoinourclient'steaminEpsom,England.AstheArrearsTeamManager,youwillberesponsibleforleadingateamofcustomersupportspecialistswhoworkwithcustomersexperiencingfinancialdifficulties.brbrbKeyResponsibilities:/bbrbr*Leadandmanageateamofcustomersupportspecialistsbr*Esta...

  • Arrears Resolution Specialist

    3 weeks ago

    Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    Customer Outcomes SpecialistWe are seeking a skilled Customer Outcomes Specialist to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a key member of our Customer Outcomes team, you will play a vital role in providing effective arrears support to our customers, ensuring a high level of service is provided at all times.Using your excellent...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco UK Limited Full time

    Arrears Advisor Role SummaryAdecco UK Limited is seeking a motivated and customer-focused individual to join their Customer Outcomes team as an Arrears Advisor. In this role, you will be responsible for engaging with customers and delivering industry-leading customer services.Key Responsibilities:Contact customers in arrears to collect overdue payments and...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco UK Limited Full time

    Arrears Advisor Job DescriptionAdecco UK Limited is seeking a motivated and customer-focused individual to join their Customer Outcomes team as an Arrears Advisor. In this role, you will be responsible for engaging with customers and delivering industry-leading customer services.Key Responsibilities:Contact customers in arrears to collect overdue payments...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco UK Limited Full time

    Arrears Advisor Job DescriptionAdecco UK Limited is seeking a motivated and customer-focused individual to join their Customer Outcomes team as an Arrears Advisor. In this role, you will be responsible for engaging with customers and delivering industry-leading customer services.Key Responsibilities:Contact customers in arrears to collect overdue payments...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom Adecco Full time

    Our client, a leading organisation in the customer service industry, is currently seeking a motivated and customer-focused individual to join their Customer Outcomes team as an Arrears Advisor.In this role, you will be responsible for engaging with customers and delivering industry-leading customer services.As an Arrears Advisor, your primary responsibility...

  • Financial Services Coordinator

    3 weeks ago

    Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    We are seeking a highly skilled Financial Services Coordinator to join our team at Lloyd Recruitment - Epsom. As a key member of our client's team, you will be responsible for engaging with customers who are in arrears, using your excellent communication skills to build rapport and understand their individual needs.The focus of this role is to deliver a good...

  • Financial Support Specialist

    3 weeks ago

    Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Job Title: Financial Support SpecialistWe are seeking a skilled Financial Support Specialist to join our team at Lloyd Recruitment - Epsom. As a Financial Support Specialist, you will be the first point of contact for customers inquiring about debt management and arrears.Key Responsibilities:* Engage with customers to understand their financial situations...

  • Debt Management Specialist

    4 weeks ago

    Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    We are seeking a skilled Debt Management Specialist to join our client based in the local area. As the first point of contact for all enquiries relating to areas and debt management, you will engage with each customer, using your listening skills to build a rapport and understand each element of their case.The focus of this role is to deliver a good customer...

  • Senior Mortgage Operations Manager

    4 weeks ago

    Epsom, Surrey, United Kingdom Ultimate Banking Full time

    Job Summary Ultimate Banking is seeking a highly experienced and skilled Senior Mortgage Operations Manager to lead their Central Mortgage Operations team. As a key member of the mortgage operations team, you will be responsible for the management and development of complex in-life mortgage and savings operations, including all mortgage customer...

  • Senior Mortgage Advisor

    2 weeks ago

    Epsom, Surrey, United Kingdom Optima Recruitment Full time

    Optima Recruitment is seeking a highly skilled Senior Mortgage Advisor to join their team. As a key member of the team, the successful candidate will play a crucial role in managing complex mortgage processes, including Buy to Let, Transfer of Equity, Interest Only mortgages, and specialized external programs.The ideal candidate will have experience in...

  • Senior Mortgage Operations Manager

    4 weeks ago

    Epsom, Surrey, United Kingdom Ultimate Banking Ltd Full time

    Job SummaryUltimate Banking Ltd is seeking a highly experienced Senior Mortgage Operations Manager to lead their Central Mortgage Operations team. This role is responsible for managing and developing the complex in-life mortgage and savings operations, including all mortgage customer relationships, vulnerable customer and complaints teams.Key...

  • Mortgage Operations Director

    4 weeks ago

    Epsom, Surrey, United Kingdom Ultimate Banking Full time

    Job Title: Head of Mortgage OperationsUltimate Banking is seeking an experienced professional to lead their Central Mortgage Operations team. As the Head of Mortgage Operations, you will be responsible for managing and developing complex in-life mortgage and savings operations.Key Responsibilities:Ensure processes and activities are properly planned and...

  • Mortgage Operations Director

    4 weeks ago

    Epsom, Surrey, United Kingdom Ultimate Banking Full time

    Job Title: Head of Mortgage OperationsUltimate Banking is seeking an experienced professional to lead their Central Mortgage Operations team. As the Head of Mortgage Operations, you will be responsible for managing and developing complex in-life mortgage and savings operations.Key Responsibilities:Ensure processes and activities are properly planned and...

  • Debt Management Specialist

    4 weeks ago

    Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Debt Management RoleWe are seeking a skilled Debt Management Specialist to join our client based in the local area. As the first point of contact for customers in arrears, you will play a crucial role in delivering a good customer outcome.Key Responsibilities:Contact customers to collect overdue payments while maintaining a customer-centric approach.Conduct...

  • Collections Team Lead

    3 weeks ago

    Epsom, Surrey, United Kingdom Toyota Financial Services (UK) PLC Full time

    We are seeking an experienced Collections Team Lead to join our team at Toyota Financial Services (UK) PLC. This newly created role will oversee a department of collections and complaints specialists, requiring a strong background in leading, managing, and motivating teams.Key Responsibilities:Leading and motivating the Customer Care Hub to optimise...

  • Electrical Team Lead

    3 weeks ago

    Epsom, Surrey, United Kingdom Future Engineering Recruitment Ltd Full time

    Electrical Manager Job Description**Role Overview**We are seeking an experienced Electrical Manager to join our team at Future Engineering Recruitment Ltd. As an Electrical Manager, you will be responsible for leading a team of electricians and overseeing field service engineers and scheduled maintenance works.**Key Responsibilities*** Provide technical...

  • Electrical Team Lead

    4 weeks ago

    Epsom, Surrey, United Kingdom Hedera Hiring Full time

    Company OverviewHedera Hiring is a technology-driven company leading in energy data and services. We help businesses manage electricity, gas, and water usage to reduce costs and minimize carbon emissions.Job SummaryWe are seeking a skilled Electrical Lead to oversee the safe construction and maintenance of gas, water, and electric network infrastructure. As...

Arrears Team Lead

2 months ago

Epsom, Surrey, United Kingdom Adecco Full time
Arrears Team Manager Job Description

Our client, a leading financial services organisation, is seeking an experienced Arrears Team Manager to lead their arrears and complaints teams. As a key member of the management team, you will be responsible for ensuring the effective delivery of customer support for customers experiencing financial difficulties.

Key Responsibilities:
  • Overall responsibility for arrears and complaints teams, with team leaders reporting directly into you.
  • Establish, monitor, and review key performance indicators and service levels.
  • Conduct regular meetings to discuss progress, share updates, and plan future actions.
  • Identify opportunities for policy and process enhancements to improve service and quality levels.
  • Collaborate with other departments to ensure cohesive and efficient operations.
  • Lead and manage projects aimed at improving efficiency, customer satisfaction, and retention.
  • Liaise with key internal teams to adapt and respond to changes in regulatory requirements.
  • Lead and motivate the Arrears Team to optimise performance and encourage professional and personal growth.
  • Foster a positive work environment that promotes teamwork and collaboration.

This is an exciting opportunity for a motivated and experienced leader to join our client's dynamic and fast-paced environment. If you are passionate about delivering exceptional customer service and have a proven track record of leading high-performing teams, we would love to hear from you.