Senior Mortgage Operations Manager
4 weeks ago
Ultimate Banking Ltd is seeking a highly experienced Senior Mortgage Operations Manager to lead their Central Mortgage Operations team. This role is responsible for managing and developing the complex in-life mortgage and savings operations, including all mortgage customer relationships, vulnerable customer and complaints teams.
Key Responsibilities
- Lead the teams managing the day-to-day operations, ensuring processes and activities are properly planned and executed with adequate resources.
- Develop and implement robust policies to meet business and regulatory requirements, ensuring effective deployment through processes and everyday operations with effective controls.
- Liaise effectively with other teams in the mortgage process to ensure a smooth and consistent customer service.
- Ensure all team members receive necessary training and development.
Requirements
- Strong leadership and team management skills gained within a mortgage operations environment, including arrears management.
What We Offer
Salary is dependent on experience, and benefits include up to 16% pension contributions, medical cover, and a performance-related bonus.
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