Senior Mortgage Operations Manager

4 weeks ago


Epsom, Surrey, United Kingdom Ultimate Banking Full time
Job Summary

Ultimate Banking is seeking a highly experienced and skilled Senior Mortgage Operations Manager to lead their Central Mortgage Operations team.

As a key member of the mortgage operations team, you will be responsible for the management and development of complex in-life mortgage and savings operations, including all mortgage customer relationships, vulnerable customer and complaints teams.

Key responsibilities include ensuring that processes and activities are properly planned for and executed with adequate resources, ensuring robust policies are in place to meet business and regulatory requirements, and taking responsibility for ensuring accurate and customer-friendly customer communications.

Key Skills and Experience

Strong leadership and team management skills gained within a mortgage operations environment, including arrears management.

Salary is dependent on experience and benefits include up to 16% pension contributions, medical cover and performance-related bonus.

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