Marketing and Student Engagement Coordinator
3 weeks ago
The role of the Marketing and Student Engagement Manager is crucial in enhancing the interaction between students and our services. This position involves:
- Creating a Customized Marketing Strategy: Develop a comprehensive marketing strategy tailored to the unique needs of our student demographic, ensuring alignment with the objectives of the College/School.
- Driving Participation: Implement initiatives to boost engagement in key areas, including various activities, culinary experiences, and educational programs, while collaborating with students, parents, and educators for valuable insights.
- Executing Food Concepts: Oversee the delivery of innovative food concepts and educational initiatives, working closely with local teams and external partners to enhance participation and satisfaction.
- Maximizing Event Opportunities: Organize and promote significant events and key dates within the College/School calendar, such as Open Days and Graduation ceremonies.
- Communication and Engagement Strategy: Develop and execute a robust communication plan to continuously engage with students and staff, incorporating various channels such as:
- Social media and digital outreach
- Feedback mechanisms, forums, and focus groups
- Launch events for core menu and hospitality
- Surveys to assess student and staff satisfaction
- Building relationships with Student Ambassadors and societies, including international students and internship programs
- Performance Reporting: Provide monthly updates to stakeholders regarding marketing initiatives and their effectiveness.
- Success Measurement: Establish and utilize metrics to evaluate the success of marketing activities, focusing on KPIs related to sales, customer satisfaction, and overall engagement.
Company Overview
Holroyd Howe is a prominent player in the UK’s contract catering sector, specializing in providing innovative food services to independent schools and colleges. Our dedicated team of professionals is committed to delivering tailored catering solutions that cater to the diverse needs of students of all ages.
We pride ourselves on not just serving meals but also nurturing young minds. If you are passionate about food and customer service, and possess the skills to engage with students effectively, we encourage you to consider this opportunity.
Qualifications Required
- Proven experience in marketing and student engagement.
- Experience in educational catering is preferred.
- A progressive career trajectory.
- Current knowledge of food trends.
- A genuine passion for food and exceptional customer service.
- Strong understanding of Health & Safety regulations.
- Excellent organizational and time management skills.
- Outstanding verbal communication abilities.
- Robust physical stamina and strength.
- Ability to collaborate effectively within a team.
- Meticulous attention to detail.
Additional Benefits
- Complimentary meals during work hours.
- Opportunities for career advancement.
- Access to HIT Apprenticeships for all experience levels.
- Recognition and reward programs.
- Work-life balance initiatives.
- Employee assistance programs.
- Holiday entitlement including bank holidays.
- Pension scheme.
- Competitive salary package.
At Holroyd Howe, we are dedicated to investing in the development of our teams, ensuring they have the necessary skills to excel in their roles. We are committed to providing a supportive and inclusive work environment.
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