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Food Service Operations Manager

3 months ago

Basingstoke, United Kingdom Eurest Careers Full time
Catering Operations Manager

We are seeking a dedicated and experienced Catering Operations Manager to oversee our culinary services. This role involves managing a dynamic team and ensuring the delivery of exceptional food experiences to our clients.

Key Responsibilities:
  • Deliver on all contractual obligations and maintain open communication with clients.
  • Regularly assess client satisfaction and implement action plans based on feedback.
  • Ensure that all hospitality services meet the highest standards and explore opportunities for revenue enhancement.
  • Monitor and manage operational costs effectively while maintaining profitability.
  • Maintain accurate records of sales and expenses, minimizing food wastage.
  • Support and develop team members through training and mentoring.
  • Implement health and safety procedures and ensure compliance across all operations.
  • Oversee food preparation, ensuring quality and portion control are consistently met.
  • Manage inventory, including ordering and storage of supplies.
  • Maintain cleanliness and organization of kitchen and service areas.

About You:
  • Proven experience in catering management with a focus on client relations.
  • Background in culinary arts is essential.
  • Strong attention to detail and a passion for food service.
  • Excellent communication skills and a collaborative approach to teamwork.
  • Friendly demeanor with a commitment to customer service.
  • Effective mentoring and leadership abilities.

About Us:
At Eurest, we are committed to recognizing and rewarding the hard work of our employees. Our comprehensive benefits package includes:
  • Complimentary meals during shifts.
  • Free parking facilities.
  • Pension scheme with employer contributions.
  • Career development opportunities through our training programs.
  • Access to healthcare benefits and digital GP services.
  • Exclusive discounts on travel and retail.
  • Wellness programs including fitness and mindfulness classes.

We strive to create an inclusive environment where every employee feels valued and can thrive in their career.