Director of Global Operations Technology

1 week ago

London, Greater London, United Kingdom Scotiabank Full time

Job Summary:

The Director of Global Operations Technology will lead and oversee the Operations Technology function within Capital Markets Technology globally, ensuring business strategies, targets, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.

Key Responsibilities:

  • Develop and implement the strategic direction, leadership, and oversight of the Global Operations Technology team in Europe, focusing on modernization across the portfolio.
  • Develop and implement the appropriate Operations technology strategy, which mitigates operational risk and delivers value, in collaboration with Global Wholesale Operations stakeholders and regional Technology teams.
  • Ensure business strategies, plans, and initiatives are supported in compliance with governing internal standards, policies, and procedures, as well as regulations in Canada (IIROC, OSC), the U.S. (SEC, FRB NY, NY DFS), and abroad (UK FCA, Singapore MAS, etc.).
  • Manage all technology aspects of Global Capital Markets for Europe within the Operations portfolio.
  • Own and manage the GLOSS portfolio of projects globally and support Gloss globally for GBM.
  • Manage overnight batches globally for the Operations Tech Portfolio.
  • Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Ensure round-the-clock production support for Operations applications, managed globally.
  • Manage medium to large projects with IT spend between $2MM and $15MM.
  • Apply modern technology to new operational requirements.
  • Be nimble in delivering to business and regulatory deadlines.
  • Implement new practices and frameworks such as Agile, Lean, Design thinking, and DevOps.
  • Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviors.
  • Communicate the Bank's risk culture and risk appetite throughout the teams.
  • Communicate vision, values, business strategy, and manages succession and development planning for the team.
  • Aggregate capacity and demand of the work portfolio.
  • Ensure the timely development and implementation of multiple applications and IT solutions – involving multiple systems, multiple dependencies, and multiple stakeholders/business partners – where solutions cross business lines and customer segments, globally.
  • Plan and directs application/technology projects and ongoing support, and leads the teams of Project Managers, Developers, and Business Analysts.
  • Foster effective communication skills to executive leadership, business leaders, and staff.
  • Interpret and implements a continuous improvement process and mindset for production issues to ensure the effective and timely resolution of problems and knowledge transfer.
  • Manage policy development to address ongoing complex business issues.
  • Deliver and manage highly complex technology programs which consist of multiple IT projects for multiple business partners and stakeholders, across multiple business units and lines of business.
  • The incumbent is responsible for all development projects within the department and manages multiple small and large projects concurrently.
  • The incumbent must ensure high availability, integrity, and reliability of programs and processes developed where the consequence of error could expose the Bank to a significant loss or undue risk.
  • Build and maintains a strong working relationship with peers and management within the business lines.
  • Partner with stakeholders to translate business requirements into actionable strategies and then identifies appropriate solutions to deliver on objectives. Ensures that all work adheres to GWRT's strategic architectural direction and Bank Standards.
  • Act as a primary interface and conduit between the operational owners and other technology groups to lead the facilitation and execution of operations technology management activities.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
  • Build a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision, values, business strategy; and managing succession and development planning for the team.

Requirements:

  • Engineering/Development or strong technical background is required.
  • Experience implementing medium and large solutions.
  • Experienced with vendor communication and management.
  • Extensive IT and business/industry work experience.
  • Relevant capital markets knowledge and experience (existing systems and new technologies).
  • Excellent business knowledge and experience (understanding of vision, financial objectives, how business functions and core processes interact, the strategic importance of projects, how they relate to Scotiabank's goals, how projects interact, impact of change, or delays in projects).
  • Process knowledge and experience in scheduling, resource allocation, risk management, and systems design.
  • Critical thinking, continuous improvement, and transformation in leading the group delivering high performance while aligning to group and Bank's strategic direction.

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