Front-of-House Manager

7 days ago


Marston Green, Solihull, United Kingdom Accor Full time

**Job Summary**

We are seeking a highly skilled and experienced Guest Service Manager to join our team at the ibis Styles Birmingham NEC and Airport. As a key member of our Front-of-House team, you will be responsible for leading and supporting our Food and Beverage team to deliver exceptional guest experiences.

**Key Responsibilities:**

  • Lead and manage the Food and Beverage team to ensure seamless service delivery
  • Direct and manage the team to achieve sales targets and revenue growth
  • Conduct duty management, stock ordering, and rota planning to ensure efficient operations
  • Support the Reception team and other Operational areas as required
  • Develop and implement strategies to drive revenue and improve guest satisfaction

**Requirements:**

  • 2 years' experience working front-of-house in a hotel or high-street restaurant in a supervisory role
  • Proven track record of leading and managing teams to achieve sales targets and revenue growth
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Knowledge of hospitality operations and procedures

**What We Offer:**

  • Competitive salary and benefits package
  • Hotel discounts and other perks
  • Opportunities for career growth and development


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