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Door Person

2 months ago

Englefield Green, Surrey, United Kingdom Arora Group Full time

About the Role:

We are seeking a professional and courteous Door Person to join our team at Arora Group. As a Door Person, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming arrival experience.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive first impression for our guests
  • Manage the front of house area, including the reception and lobby
  • Handle guest queries and resolve any issues in a professional and efficient manner
  • Work collaboratively with other team members to ensure seamless service delivery
  • Maintain a high level of knowledge about our hotel and its services

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • Free meals on shift and access to our staff restaurant
  • A range of discounts and perks, including hotel room rates and attractions

Requirements:

  • Previous experience in a customer-facing role, preferably in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • A positive and professional attitude
  • Ability to work flexibly, including weekends and bank holidays