Import/export Inside Sales

5 months ago


Woodford Green, United Kingdom Xcel Recruitment Full time

Our client, a freight forwarder is looking for an Import/Export Inside Sales coordinator.

**Duties**:

- React to quotations received in a timely manner
- All quotes to be issued via in house system
- When a booking is received based on a quote given, liaise with booking department
- Dealing with both LCL and FCL door-door import/export enquiries
- On spot quotes
- Refer to companies tariffs for freight and UK haulage, obtaining a spot rate where necessary for larger volumes.
- Answer phone calls from clients and vendors daily, and promptly and reply to any messages received in the mail box
- Follow up quotes given seeking clients feedback on how competitive our rates were.
- Keep a log of client’s feedback
- Researching for new leads
- Excellent customer service skills
- Must be dynamic, and able to work on own initiative
- Excellent verbal communication and active listening skills
- Duties can be modified at any time by department manager and/or management.
- Client will discuss the role in full at interview stage

Schedule:

- Monday to Friday

**Experience**:

- freight forwarding: 2 years (required)
- freight forwarding sales: 2 years (required)

Work Location: In person

Reference ID: KG-2386



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