Client Support Specialist

4 weeks ago

Yeovil, Somerset, United Kingdom Home Group Limited Full time
Position Overview

As a Client Support Specialist, you will play a crucial role in assisting individuals with complex needs to enhance their independence within the community. Your efforts will directly contribute to improving the lives of those we serve.

Location: Yeovil, Somerset

Employment Type: Permanent full-time (37.5 hours per week), Monday to Friday

Salary: Approximately £25,000 (up to £26,000 based on experience) along with excellent benefits including a Health Cash Plan.

Your Role:

In this position, you will be responsible for offering guidance and support to vulnerable individuals who have faced challenges such as homelessness. Your primary focus will be to foster a supportive environment that encourages engagement and minimizes tenancy breaches.

Key Responsibilities:

  • Conduct comprehensive assessments to identify the needs of at-risk individuals.
  • Develop tailored support plans and conduct regular evaluations.
  • Facilitate access to essential services, ensuring individuals can maintain their housing.
  • Encourage the development of social networks and self-sufficiency among clients.
  • Assist in securing necessary furnishings and equipment through various resources.
  • Collaborate with colleagues and external organizations to provide coordinated support.
  • Support clients with daily living tasks, promoting independence.
  • Engage in meaningful interactions with clients, fostering a supportive atmosphere.
  • Prepare case studies and report on client outcomes.

What We Are Looking For:

  • A genuine passion for empowering individuals to lead fulfilling lives.
  • Experience in creating personalized support plans.
  • Ability to work independently and manage challenging situations effectively.
  • Previous experience working with vulnerable populations is preferred.
  • Understanding of social housing and welfare benefits.
  • Strong communication and collaboration skills.
  • A valid driving license and access to a vehicle for work purposes.

Our Team:

You will join a dedicated team committed to making a positive impact in the community. We pride ourselves on our collaborative approach and the support we provide to our clients.

Benefits:

  • Generous annual leave policy, including options for additional time off.
  • Health cash plan covering various medical expenses.
  • Access to numerous discounts and savings opportunities.
  • Opportunities for career growth and development.
  • Supportive work environment prioritizing employee wellbeing.

Join Us:

We believe in creating a workplace where everyone can be their authentic selves. Our commitment to diversity and inclusion ensures that all team members feel valued and supported.

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