CCTV and Security Operations Manager
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Security Operations Manager to join our team at CV-Library. As a key member of our security team, you will be responsible for managing a professional shift security team across two locations in Central London.
Key Responsibilities:
- Operations Management:
- Support all security operations in compliance with all Statutory, Company, Legal and Contractual requirements.
- Ensure manning of the site at contracted levels with regular shift patterns and with trained and qualified staff.
- Work in partnership with EMCOR colleagues, ensuring all aspects of Site Security, Health & Safety and Fire Prevention requirements are effectively managed.
- Management of the security control rooms (where applicable).
- Fully understand the use of all IT systems and applications and to monitor the correct application of the EMCOR and client IT Security Policies.
- To maintain liaison with relevant local, external agencies (e.g. Police, Fire) on a regular basis.
- To assist in the management of any external activity that might impact on the customers business.
- To manage a Security Team that is well motivated, informed, focused and clear about its role and objectives.
- Ensure appropriate motivation and formalised development training of staff.
- Arrange extra cover, standby and replacement Security Officers from within the Team as required.
- Provide accurate and timely information for preparation of monthly and planning reports.
- Ensure assignment instructions, Standard Operating Procedures (SOP's) and any other relevant Security Manuals are updated and maintained in response to incidents.
- Monitor staffing requirements, recommending appropriate action to management.
- Identify subsequent training needs and ensure employee is trained to required standards.
- Provide sufficient site training to ensure adequate numbers of qualified standby staff.
Requirements:
- Clearance to BS7858 to be able to obtain
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Ideally 2 years management experience in a Corporate Security environment, HM Forces or Police.
- Excellent communication skills, verbal and written English
- Excellent IT skills including Microsoft office
- Experience of report writing, agenda setting and chairing duty briefings
- Negotiating skills
- Planning, organizing and delegating skills
- Smart Appearance
- Cooperative with a 'can do attitude'
- Physically fit to carry out all functions
- A flexible approach to work, and changing demands
- Polite and courteous when dealing with staff and clients
- Understanding of Health & Safety at work regulations
- Commitment to quality service in compliance with company policy and procedures including Assignment Instructions
- Commitment to Equal Opportunities in particular treating everyone with respect
- Commitment to employee and personal development
- Management experience gained within the security industry
- Awareness of financial and corporate responsibilities
Benefits:
- 23 days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days
- Industry leading Maternity & Paternity Policies Real Living Wage Employer
- Refer a Friend scheme
- Extensive Learning & Development opportunities - including opportunities for progression.
- Discount Shopping, Gym, Days Out
- Bike To Work Scheme
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
- Various Rewards & Recognition Awards
- x11 RoSPA Awards for Health & Safety achievements in 2022
- Order of Distinction Award for our Aldermaston account team (for 15 consecutive RoSPA Gold Awards)
- Stable employer with long-term prospects on the contract
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