CCTV and Security Operations Manager

3 days ago


London, Greater London, United Kingdom Ward Security Limited Full time

Job Title: CCTV and Security Manager

Job Summary:

Ward Security Limited is seeking an experienced Security Manager to join our team. As a Security Manager, you will play a vital role in enforcing security and ensuring the well-being and protection of our clients' staff, tenants, and guests.

Key Responsibilities:

  1. Customer Service: Engage amicably with tenants and visitors, facilitating seamless liaisons, and addressing their needs adeptly.
  2. Security Staff Management: Manage all security staff on-site and carry out all related administrative tasks associated with this, including appraisal/personal review, coaching, performance management, recruitment, training, and development.
  3. Rota Management: Ensure the site is staffed at all times, by an organized, consistent, and effective rota, adhering to working time regulations to cover both planned and unplanned absences, rostering and record keeping including the continuation of all access control card operations when Security administration is absent.
  4. Business Development: Work closely with the Client and Security team to drive the business.
  5. CCTV Systems Management: Skillful management of CCTV Systems.
  6. Security Operations Supervision: Supervising Security Operations.
  7. Emergency Response: Acting as a robust security deterrent, primed to manage any emergencies adeptly.
  8. Reporting: Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight.

Requirements:

  1. Valid Frontline SIA License:
  2. Minimum 3 Years of Corporate Managerial Security Experience:
  3. Proven Track Record in a Luxury Service Environment: Financial institutions / High net-worth individuals.
  4. Premium Customer Service Standards: A profound comprehension of premium customer service standards within a five-star setting.
  5. Best-Practice Security Standards: Expansive knowledge of best-practice security standards and protocols.

About Us:

Ward Security Limited provides security services solutions to a range of UK businesses. Our services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more.

Our Benefits:

  • Uniform:
  • SIA Licensing Savings Scheme:
  • Cycle to Work Salary Sacrifice Scheme:
  • Pension:
  • Life Assurance:
  • Training and Development Opportunities: In-house Training Academy, Leadership Development Programme, online eLearning, and development programmes for a career path.
  • Mental Health Support: In-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognized in our Diversity Champion & International Inclusion Awards.
  • Employee Benefits: Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.


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